Privacy Policy

1. Introduction

Safeport Security Services Limited ("Safeport", "we", "us", or "our") is committed to protecting the privacy and personal information of our clients, employees, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with applicable data protection laws in Saint Lucia and the Eastern Caribbean.

2. Information We Collect

We may collect the following types of information:

• Personal Identification: Name, date of birth, national ID or passport number
• Contact Information: Address, phone number, email address
• Employment Information: Work history, qualifications, references (for guards and staff)
• Business Information: Company name, site address, contract details (for clients)
• Security Data: Incident reports, patrol logs, CCTV footage where applicable
• Website Usage: IP address, browser type, pages visited, via cookies

3. How We Use Your Information

We use the information collected to:

• Provide and manage contracted security services
• Process employment applications and manage staff records
• Communicate with clients about service updates and incidents
• Comply with legal, regulatory, and licensing obligations
• Improve our services and website experience
• Send service-related notifications and updates

4. Data Sharing

Safeport does not sell, rent, or trade your personal information. We may share information only in the following circumstances:

• With regulatory bodies or law enforcement when legally required
• With trusted third-party service providers who assist in our operations, under strict confidentiality agreements
• With client organisations only to the extent necessary to deliver contracted services

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All staff with access to personal data are trained in data protection and bound by confidentiality obligations.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Client and employee records are typically retained for seven (7) years following the end of a contract or employment relationship.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data where no legal obligation requires retention
• Withdraw consent for marketing communications at any time

8. Cookies

Our website uses cookies to enhance your browsing experience. You may disable cookies through your browser settings, though some features of the site may be affected.

9. Contact Us

For any privacy-related enquiries or to exercise your rights, please contact us at:

Safeport Security Services Limited
Castries, Saint Lucia
Email: info@safeportsecurityservices.com
Phone: +1 758 716 5206